SoftLayer Phone Numbers and Emails

Toll-Free Number:

  • (866) 403-7638

Sales:

  • (214) 442-0600
  • (866) 398-7638
  • +52 442 690 3570
  • +1 289 859 7598
  • +55 193 500 2449
  • +8 134 588 8466
  • +8 526 963 0752
  • +82 704 784 4038
  • +656 622 2131
  • +44 239 228 2340
  • +49 699 675 9471
  • +3 318 288 6946
  • +3 490 083 9041
  • +39 029 475 9336
  • +3 531 881 1266
  • +9 731 619 6787

SoftLayer Email:

support@softlayer.com
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Contact Information

Corporate Office Address:

Softlayer Corporate Office
14001 North Dallas Parkway, Suite M100
Dallas, TX 75240
United States

Fax:

214-442-0601

SoftLayer Rating Based on 3 Reviews

Rating details

2.3
more details
Product or Service Quality
Price Affordability
Value for money
Billing Practices

Rating stats

Rating trend

Summary of SoftLayer Customer Service Calls

343 TOTAL
CALLS
52:23 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SoftLayer?

Product/ Service Question:

  • “My app just quit working on all of my televisions”
  • “Soplayer not working on one of my devices”
  • “Can connect to so player”

Payments and Charges Question:

  • “Billing”
  • “Bill”
  • “To pay my bill”

Activation/ Cancellation Question:

  • “To renew my account”
  • “Can't seem to renew subscription”
  • “Renewed and can't watch”

Account Question:

  • “Subscription notcsorjinh”
  • “Need username and password so I can sign in”
  • “Login issues”

Staff Question:

  • “Service is off”
  • “Service not working”
  • “I paid a monthly fee and still no service”

Request for Information Question:

  • “About my account”
  • “I want to sign up and need to talk to customer service rep”
  • “Technical support”

Website/ Application Question:

  • “Your first due website”
  • “App not working”

Cards Question:

  • “My pin code”

Other Question:

  • “Yes”
  • “I'm trying to setup my third fire stick with the soplayer app and need a provider ID to continue.”
  • “Need to be speak with someone”

About

Summary

Softlayer is a company offering variety of IT solutions. The firm was founded back in 2005. Softlayer has its head office in Dallas, Texas. Server offerings of Softlayer include bare metal, POWER8, and virtual servers. Networking offerings of the firm present appliances, direct link, and load balancing etc. Management solutions by the group of experts offer a tool kit for monitoring and reporting as well as managed hosting. Softlayer has a set of programs such as reseller, referral, training, and IBM Global Entrepreneur course.

SoftLayer reviews and complaints

SoftLayer is ranked 368 out of 5622 in Software category

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